Privacy Policy – EduBridge Abroad

Effective Date: 10 August 2025
Last Updated: 5 August 2025

EduBridge Abroad (“we,” “our,” “us”) is a New Delhi-based education consultancy helping Indian students pursue global study opportunities. We are committed to protecting your privacy in line with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian laws.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.

1. Who We Are

EduBridge Abroad
📧 Email: info@edubridgeabroad.com
📞 Phone: 8750809768

We provide expert guidance in university selection, visa application, SOP/LOR writing, and post-arrival support for students planning to study abroad.

2. Data We Collect

We may collect the following categories of personal data:

• Personal Identifiers: Full name, phone number, email, address, date of birth
• Educational Information: Academic qualifications, test scores (IELTS/PTE/TOEFL), transcripts, course and country preferences
• Sensitive Information: Passport, visa, financial documents (for loans or scholarships)
• Communication Data: Messages, email interactions, WhatsApp chats
• Device & Technical Data: IP address, browser type, location data, cookies, session duration

We only collect the minimum data required to offer our services.

3. Purpose of Data Use

Your personal data is used to:

• Guide you in selecting the right university and program abroad
• Prepare SOPs, LORs, and other academic documents
• Assist with visa applications and financial aid
• Provide post-landing services and accommodation help
• Respond to inquiries, send updates or newsletters
• Improve website functionality and user experience

We do not sell your data to any third party.

4. Legal Basis for Processing

As per the DPDPA, we collect and process your data based on:

• Consent: You consent to our use of your data by submitting inquiry forms, documents, or engaging with our services.
• Legal Obligation: When required for compliance with immigration authorities or financial partners.
• Legitimate Use: For communication, record-keeping, and service enhancement.

You may withdraw your consent at any time by contacting us at info@edubridgeabroad.com.

5. Sharing Your Data

We may share your personal information with:

• Universities, colleges, and institutions abroad
• Visa consultants, documentation experts, and translators
• Loan/financial aid partners (with your permission)
• Government or legal authorities, if required under law
• Our internal team and IT service providers, bound by confidentiality agreements

We ensure all third parties adhere to data protection practices.

6. Data Storage & Retention

All personal data is securely stored on encrypted Indian or international servers compliant with ISO and industry standards.

We retain your data:

• For as long as needed to complete the services
• Or as required by law (e.g., tax or compliance-related documentation)

You may request deletion after service completion, unless required by regulation.

7. Your Rights

Under Indian law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Withdraw consent for data use
• Request deletion of your data

Contact info@edubridgeabroad.com to exercise any of these rights.

8. Cookies and Analytics

Our website uses cookies and tracking tools (e.g., Google Analytics) to:

• Enhance website functionality and navigation
• Understand visitor behavior
• Optimize performance and marketing strategies

You may disable cookies in your browser settings at any time.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy policies or practices of such third-party platforms. Please review their policies separately.

10. Updates to this Policy

This policy may be updated periodically to reflect legal, operational, or technological changes. Updates will be posted on this page with a “Last Updated” date.

11. Jurisdiction

This Privacy Policy shall be governed by the laws of India, and any disputes arising out of it shall be subject to the jurisdiction of the courts of New Delhi.